Terms of service
INFORMATION COLLECTION
At Red Rivieras, we collect and process personal information to ensure efficient service delivery and a secure shopping experience. Your data may be used for the following purposes:
- To create, maintain, and manage your customer account
- To process and fulfil orders, including payment verification
- To provide updates regarding order status, shipping, and delivery
- To communicate promotional offers, marketing campaigns, and newsletters (only where consent has been provided)
- To contact you in case of delivery issues or order discrepancies
- To verify identity and prevent fraudulent or unauthorised transactions
- To analyse customer behaviour and preferences to improve our products and services
We retain personal data only for as long as necessary to fulfil the purposes outlined above or to comply with applicable legal and regulatory obligations. Thereafter, such data is securely deleted or anonymised.
YOUR RIGHTS
You are entitled to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal and contractual limitations
To exercise any of these rights, please contact us at:
Email: redrivieras@gmail.com
We will endeavour to respond to all legitimate requests within a reasonable timeframe.